SmarDTV Global

ZI Athélia IV, 147 avenue du Jujubier

13600 La Ciotat - France

+33 442 838 000

info@smardtv.com

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PRIVACY POLICY

Privacy Policy

Your Privacy & Security

SmarDTV Global S.A.S. (“SMARDTV GLOBAL”) (“We”) are committed to protecting and respecting your privacy, in compliance with all applicable regulation, more particularly the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC entered into effect on 25 May 2018.

This document sets forth the SMARDTV GLOBAL Online Privacy Policy (the "Privacy Policy") for this and the following web sites: www.smardtv.com, www.smardtv.fr, www.smardtv.es, www.smardtv.ch, www.smardtv.eu, www.smardtv.it, www.smardtv.tv (together comprising the "Site"). Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting the Site you are accepting and consenting to the practices in this Privacy Policy. If you have objections to the Privacy Policy, you should not access or use the Site. This Privacy Policy does not govern privacy practices associated with offline activities. For the purposes of this Privacy Policy, "personal information" is defined as any information that identifies or can be used to identify, contact or locate the person to whom such information pertains.

Changes to Privacy Policy

The personal information that we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of such collection. SMARDTV GLOBAL reserves the right to change the Privacy Policy from time to time at its sole discretion, and will provide notice of material changes on the Site. If, as the result of such changes, you want to alter the ways in which SMARDTV GLOBAL is allowed to use your personal information, you can do so by following the procedure described below in the section entitled "Updating your Personal Information and Privacy Preferences". You will be deemed to have been made aware of, and will be subject to, the changes to the Privacy Policy by your continued use of the Site after such notice has been posted for thirty (30) days with the following exception: if at the time you provide personal information to SMARDTV GLOBAL you are given the opportunity to limit how such information will be used to communicate with you, either by SMARDTV GLOBAL or by third parties, SMARDTV GLOBAL will not change your preference in this regard without your express consent. However, if SMARDTV GLOBAL sells assets (or the assets of a division or subsidiary) to another entity, or SMARDTV GLOBAL (or a division or subsidiary) is acquired by or merged with, another entity, SMARDTV GLOBAL may provide to such entity customer information that is related to that part of our business that was sold to or merged with the other entity without your consent.

Entity Collecting Personal Information

Personal information on the Site is collected by SMARDTV GLOBAL directly or through a selected third party service provider (hereinafter referred as "Selected Service Provider"). SMARDTV GLOBAL's address is 147 Avenue du Jujubier, ZI Athelia IV, 13600 La Ciotat, France. SMARDTV GLOBAL's telephone number is +33 442 838 000. The Site may contain links to other sites at which personal information may be collected. In such instances, unless expressly provided to the contrary, the collection and use of your personal information will be governed by the privacy policy applicable to that site. That privacy policy should identify the legal entity that is collecting your personal information.

Personal information we may collect from you

We may collect and process the following data about you:

Information you give us:

As a visitor to the Site, you can engage in many activities without providing any personal information. In connection with other activities, such as utilizing online software applications, downloading documentation or requesting additional information, SMARDTV GLOBAL may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, SMARDTV GLOBAL may ask that you provide us personal information, such as your first and last name, mailing address (including zip code), e-mail address, telephone and facsimile numbers, and job title. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

Information we collect about you:

When you use the Site, SMARDTV GLOBAL or third parties authorized by SMARDTV GLOBAL may also collect certain technical and routing information about your computer to facilitate your use of the Site and its services. For example, we may log environmental variables, such as browser type, operating system, CPU speed, browser plug-in types and versions, operating system and platform, time zone setting and the Internet Protocol ("IP") address of your computer. We use these environmental variables to facilitate and track usage of the Site and its services. Without expressly informing you in each particular circumstance, we do not match such information with any of your personal information. When you submit personal information to SMARDTV GLOBAL through the Site, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in any of the countries in which SMARDTV GLOBAL and its affiliates and affiliates maintain offices, including without limitation, France. You also acknowledge that in certain countries or with respect to certain activities, the collection, transferring, storage and processing of your information may be undertaken by trusted vendors of SMARDTV GLOBAL. Such vendors are bound by contract not to use your personal information for their own purposes or provide it to any third parties. The Site may contain links to websites maintained by third parties who may request and collect your personal information. Unless expressly provided to the contrary, personal information that you provide while you are visiting such a website will be subject to the privacy policy posted on such other website.

How your personal information is used

Information you give us:

SMARDTV GLOBAL collects your personal information in order to record and support your participation in the activities you select. If you download a software product, for example, your personal information is used to track and administer our software licenses and to register your rights, if any, to maintenance and support or other benefits that may be made available to licensees. As another example, if you request a technical document or other information from SMARDTV GLOBAL, personal information may be collected to enable us to deliver such information to you and to contact you to determine whether you need further information, products or services. Your personal information may also be used to keep you informed about product upgrades, new products and other products and services of SMARDTV GLOBAL and selected third parties if you have so opted to receive such communications.

Information we collect about you:

SMARDTV GLOBAL may collect information about the use of the Site, such as the types of services used and how many users we receive daily. This information is collected in aggregate form, without identifying any user individually.

 

SMARDTV GLOBAL may use this aggregate, non-identifying statistical data:

  • for statistical analysis, marketing or similar promotional purposes;

  • to improve our site to ensure that the content is presented in the most effective manner for you and your computer;

  • to allow you to participate in interactive features of our service, when you choose to do so;

  • as part of our efforts to keep our Site safe and secure;

  • to measure or understand the effectiveness of advertising we serve to you and others and to deliver relevant advertising to you

  • to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them

  • We may share this information with selected third parties including analytics and search engine providers that assist us in the improvement and optimization of our Site.

 

Disclosure of  your personal information

SMARDTV GLOBAL recognizes and appreciates the importance of responsible use of personal information collected on the Site. SMARDTV GLOBAL will not communicate any information to you regarding products and services available from SMARDTV GLOBAL without your consent, although we may find it necessary to communicate with you regarding your use of the services on the Site. Except in the particular circumstances described in this Privacy Policy, SMARDTV GLOBAL will also not provide your name to other companies or organizations without your consent. There are other instances in which SMARDTV GLOBAL may divulge your personal information. SMARDTV GLOBAL may provide your personal information if necessary, in SMARDTV GLOBAL's good faith judgment, to comply with laws or regulations of a governmental or regulatory body or in response to a valid subpoena, warrant or order or to protect the rights of SMARDTV GLOBAL or others.

Where we store your personal information

The personal information that you provide to SMARDTV GLOBAL resides on a server that only selected SMARDTV GLOBAL personnel and, if any, Selected Service Provider(s) have access to via a password.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Updating your personal information and privacy preferences

You have the right to access and correct your personal information and privacy preferences at any time. You may access and correct your personal information and privacy preferences by writing or calling using the contact details below:

SMARDTV GLOBAL SAS
Data Protection Officer

147 Avenue du Jujubier

ZI Athelia IV

13600 La Ciotat, France
T +33 442 838 000
dpo@neotion.com

 

Privacy Related Inquiries and Complaints

SMARDTV GLOBAL takes its customers' privacy concerns seriously. If you believe that SMARDTV GLOBAL has not complied with this Privacy Policy with respect to your personal information or you have other related inquiries or concerns, please notify SMARDTV GLOBAL immediately at the address above. In your letter, please describe in as much detail as possible the nature of your inquiry or the ways in which you believe that the Privacy Policy has not been complied with. We will investigate your inquiry or complaint promptly. Please note that SMARDTV GLOBAL's not responsible for the content or privacy practices of non-SMARDTV GLOBAL websites to which the Site or any other SMARDTV GLOBAL website may link. You should review the privacy policy of such sites before using the sites.

You remain free to address your claim directly to the “Commission Nationale Informatique & Libertés – CNIL” online (www.cnil.fr) or by mail (3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07).

Editor

This site has been produced by SMARDTV GLOBAL SAS, 147 Avenue du Jujubier, ZI Athelia IV, 13600 La Ciotat, France.

 

Publication: Marketing Communications Department
 

Rev 29.11.2018